This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Back button issue

  • 3 การตอบกลับ
  • 7 คนมีปัญหานี้
  • 6 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย FoxTrotteur

more options

Hello, I'm having trouble with the Firefox's back button with my website.

My problem is this one:

I have a 3 steps form for inscription. I fill the 1 part, and validate. In step 2, I want to go back. I arrive in Step 1 but the form is empty.

In other browser, the form is still filled with my information. How can i solve this problem ? Is it a real problem or juste some kind of difference with other browser ?

I'm in firefox 28.0 (tested on FF 27.0) Windows 7.

Hello, I'm having trouble with the Firefox's back button with my website. My problem is this one: I have a 3 steps form for inscription. I fill the 1 part, and validate. In step 2, I want to go back. I arrive in Step 1 but the form is empty. In other browser, the form is still filled with my information. How can i solve this problem ? Is it a real problem or juste some kind of difference with other browser ? I'm in firefox 28.0 (tested on FF 27.0) Windows 7.

การตอบกลับทั้งหมด (3)

more options

Its because of AUTO-Form fill up. Try with Firefox Addons

more options

Firefox will normally load content entered in form elements via the cache if you go back, so make sure that the cache is enables and also that you aren't in Private Browsing mode (don't know if that effects form data).
It is possible that the website disables caching data.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
more options

I have tested with the safe mode. Same issue.

I have the cache system enable and the website didn't disabled it (otherwise the other browser won't work either)

And for the add-on, I didn't try it. I don't think that my customer will accept this kind of solution.