This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

Why does Firefox 28.0 keep crashing and opening up random tabs?

  • 2 การตอบกลับ
  • 9 คนมีปัญหานี้
  • 14 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย Sparkifyed

more options

I'm running Firefox 28.0 on a Windows 8.1 laptop. Recently, it began opening up random tabs to spam websites and it's SUPER annoying. Then, the other day it began to do this thing where it'll stop responding. Rather than just freezing up for a second like it used to, it won't unfreeze and I have to restart Firefox. I reset Firefox today, and that didn't solve any of my problems.

System specs;

OS: Windows 8.1
Processor: Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz 1.90 GHz
Installed memory (RAM): 6.00 GB (5.88 GB usable)
System type: 64-bit Operating System, x64-based processor
Pen and Touch: Pen Support
Windows is activated
I'm running Firefox 28.0 on a Windows 8.1 laptop. Recently, it began opening up random tabs to spam websites and it's SUPER annoying. Then, the other day it began to do this thing where it'll stop responding. Rather than just freezing up for a second like it used to, it won't unfreeze and I have to restart Firefox. I reset Firefox today, and that didn't solve any of my problems. System specs; OS: Windows 8.1 Processor: Intel(R) Core(TM) i3-3227U CPU @ 1.90GHz 1.90 GHz Installed memory (RAM): 6.00 GB (5.88 GB usable) System type: 64-bit Operating System, x64-based processor Pen and Touch: Pen Support Windows is activated

เปลี่ยนแปลงโดย Sparkifyed เมื่อ

การตอบกลับทั้งหมด (2)

more options

hello, please run a full scan of your system with the security software already in place and different other tools like the free version of malwarebytes, adwcleaner, microsoft safety scanner & kaspersky security scan.

more options

I've already done this, and it says nothing is wrong with my system.