This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

My folders just disappeared. They were there yesterday morning, were gone in late afternoon. I restarted ;my computer, didn't help.

  • 2 การตอบกลับ
  • 1 คนมีปัญหานี้
  • 5 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย ruthanno

more options

The only thing currently listed to the left of my screen are My email address, Inbox, Drafts, Sent, Archives, trash, and local folders.

I had about ten folders that I sorted my email into. They are gone. Clicking on local folders takes me to a screen with "Accounts" (view settings and create new account) and "Advanced features" (search messages and ;manage message filters). Clicking on those does not help. I have searched through all the headings and nothing brings up my folders.

The only thing currently listed to the left of my screen are My email address, Inbox, Drafts, Sent, Archives, trash, and local folders. I had about ten folders that I sorted my email into. They are gone. Clicking on local folders takes me to a screen with "Accounts" (view settings and create new account) and "Advanced features" (search messages and ;manage message filters). Clicking on those does not help. I have searched through all the headings and nothing brings up my folders.

วิธีแก้ปัญหาที่เลือก

Check if you have multiple copies of the Local Folders account directory.

http://kb.mozillazine.org/Disappearing_mail#Account_specific

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (2)

more options

วิธีแก้ปัญหาที่เลือก

Check if you have multiple copies of the Local Folders account directory.

http://kb.mozillazine.org/Disappearing_mail#Account_specific