This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

ค้นหาฝ่ายสนับสนุน

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

เรียนรู้เพิ่มเติม

I get not responding with all new emails

  • 2 การตอบกลับ
  • 3 คนมีปัญหานี้
  • 4 ครั้งที่ดู
  • ตอบกลับล่าสุดโดย 2Ralph

more options

Whenever I get new emails Thunderbird reports that it is "Not Responding".. After a minute or so the email downloads and I can read it, but I always have to wait at least a minute before the program responds normally.. I downloaded another copy of Thunderbird (over the old copy) but that didn't change anything.. I'm afraid to uninstall my present copy and re-install for fear that I may lose data..

Whenever I get new emails Thunderbird reports that it is "Not Responding".. After a minute or so the email downloads and I can read it, but I always have to wait at least a minute before the program responds normally.. I downloaded another copy of Thunderbird (over the old copy) but that didn't change anything.. I'm afraid to uninstall my present copy and re-install for fear that I may lose data..

วิธีแก้ปัญหาที่เลือก

Are you using McAfee? They released another dud recently that causes those sorts of issues.

อ่านคำตอบนี้ในบริบท 👍 1

การตอบกลับทั้งหมด (2)

more options

วิธีแก้ปัญหาที่เลือก

Are you using McAfee? They released another dud recently that causes those sorts of issues.

more options

I just called McAfee and they took control of my computer; changed some settings in McAfee and now my emails are coming thru perfectly, as before.. Thanks very much for leading me in the right direction! Ralph