This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.
Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.
Maybe your localstore.rdf is corrupted, try unhide the hidden files and folder, go to your profile folder, close firefox, delete or rename the localstore.rdf file and restart Firefox.
Try see if this happens in safe mode:
*[https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in safe mode]
Maybe your localstore.rdf is corrupted, try unhide the hidden files and folder, go to your profile folder, close firefox, delete or rename the localstore.rdf file and restart Firefox.
*[http://kb.mozillazine.org/Show_hidden_files_and_folders]
*[https://support.mozilla.org/kb/profiles-where-firefox-stores-user-data Profiles]
Also:
*[https://support.mozilla.org/kb/reset-firefox-easily-fix-most-problems Reset Firefox]
*[https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles Create a new profile]
เปลี่ยนแปลงโดย Diego Victor เมื่อ 3 พฤษภาคม ค.ศ. 2014 7 นาฬิกา 52 นาที 30 วินาที -0700