We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

multiple users for one account

  • 5 replies
  • 1 has this problem
  • 4 views
  • Last reply by Wayne Mery

ReiKaio
ReiKaio
more options

We are using thunderbird as main mailer in our office. We share one google mail account with multiple users through thunderbird.

At first, thunderbird was working ok untill more than 5users share the account through the mailer. However, as we the workers start increase and more people start share the account, thunderbird began to stop working. Therefore, only five of the members use thunderbird, and others cannot use it.*non-thunderbird users check e-mail through browser. However, it is very inconvenient for us since thunderbird's direction marks(like reply marks) does not show up, when I reply from the browser.

Then, I want to know how I can use one google account with multiple members without stopping through thunderbird.

By the way, I am non-native so if you do not get what I am saying, let me know.

Thank you.

We are using thunderbird as main mailer in our office. We share one google mail account with multiple users through thunderbird. At first, thunderbird was working ok untill more than 5users share the account through the mailer. However, as we the workers start increase and more people start share the account, thunderbird began to stop working. Therefore, only five of the members use thunderbird, and others cannot use it.*non-thunderbird users check e-mail through browser. However, it is very inconvenient for us since thunderbird's direction marks(like reply marks) does not show up, when I reply from the browser. Then, I want to know how I can use one google account with multiple members without stopping through thunderbird. By the way, I am non-native so if you do not get what I am saying, let me know. Thank you.

All Replies (5)

iamjayakumars
iamjayakumars
more options

How its stopped working, could you explain that

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

> At first, thunderbird was working ok untill more than 5users share the account through the mailer.

google limits the number of connections on a per user basis. If you are using multiple users on a single account, then you could be screwed, because by default thunderbird has up to 5 open connections to the google server for each user instance. see http://tinyurl.com/larao3j

It MAY help if you limit the number of connections coming from thunderbird. Perhaps start by setting it to 3. See http://kb.siteground.com/how_to_change_max_number_of_imap_connections_in_thunderbird/

Hopefully it should help. Please reply to let us know.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

p.s. connections = imap connections

ReiKaio
ReiKaio Question owner
more options

Thank you for the reply.

I am happy if you can answer me one more question.

Is it means less numbers of people are available to use the account when limit the number of connection from 5 to 3, which is coming from thunderbird. If so, I understand that less people can use the account through thunderbird with higher speed than 5 connections. If it is available, I want to share the account more than five people through thunderbird.

Thank you.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

number of users required setting of possible "max sever connections to cache"

= =======================

3 5 5 3 7 2