This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The adware that came with the Firefox update is keeping me from using Ebay.

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by John99

oldman12
oldman12
more options

The ads are popping up everywhere on ebay. There are no instances of adchoice in remove programs.

The ads are popping up everywhere on ebay. There are no instances of adchoice in remove programs.

All Replies (1)

John99
John99
more options

Hi oldman12, Sorry you are having problems.

You will not have got adware from a Firefox update unless you are using some none official site that bundles Firefox with adware &/or modifies it (possiby illegaly).

You did not provide full troubleshooting information. You did provide a plugins listing whilst posting the question. Your plugins list includes

  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows

That is probably not good. It is probably part of your problem.

This guide may help you with the mindspark problem.

It also offers some advice,and may at the same time help with other malware or adware you may have.