This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

No URL toolbar. "Customize" button leads to blank tab.

  • 2 replies
  • 2 have this problem
  • 10 views
  • Last reply by Fmoeller

Fmoeller
Fmoeller
more options

I have no idea what happened (I think maybe Firefox updated). I started Firefox and suddenly didn't have a URL toolbar (A place to type in web addresses). It was replaced with a yahoo toolbar, so I had to type in URLs, get sent to yahoo, and then click on the website I want. Sigh.

So, I got rid of the yahoo toolbar. I keep trying to add my web address/URL toolbar, but when I click on "Customize". It opens into a new page/tab that is blank.

I feel like it would probably be simple to get my URL toolbar back, if I could customize my buttons, etc., but I can't. I currently have a modified version of the "classic theme" Firefox running. When I go to "Tools," then "Classic Theme Restorer," I can set things up the way I like... except for getting my web address bar back.

Thanks for your help! As it is, Firefox is almost useless without the ability to type in a website address.

I have no idea what happened (I think maybe Firefox updated). I started Firefox and suddenly didn't have a URL toolbar (A place to type in web addresses). It was replaced with a yahoo toolbar, so I had to type in URLs, get sent to yahoo, and then click on the website I want. Sigh. So, I got rid of the yahoo toolbar. I keep trying to add my web address/URL toolbar, but when I click on "Customize". It opens into a new page/tab that is blank. I feel like it would probably be simple to get my URL toolbar back, if I could customize my buttons, etc., but I can't. I currently have a modified version of the "classic theme" Firefox running. When I go to "Tools," then "Classic Theme Restorer," I can set things up the way I like... except for getting my web address bar back. Thanks for your help! As it is, Firefox is almost useless without the ability to type in a website address.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you hide the Navigation Toolbar with the Classic Theme Restorer extension?

You can check that in the Options/Preferences of this extension in "Firefox/Tools > Add-ons > Extensions".

  • "3-bar" Firefox menu button > Customize > Show/Hide Toolbars
  • View > Toolbars
    Tap the Alt key or press F10 to show the Menu Bar
  • Right-click empty toolbar area

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Fmoeller
Fmoeller Question owner
more options

This fixed my problem! Thank you! And your response was so quick!