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T Bird 31.1.0 goes to "not responding" whenever I try to do anything - open an email, change email addresses etc.

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  • Last reply by Wayne Mery

Parlebain14
Parlebain14
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two computers one with Windows XP, one with Windows 7. I can't even switch between email accounts. I also can't open emails or send.

two computers one with Windows XP, one with Windows 7. I can't even switch between email accounts. I also can't open emails or send.

All Replies (1)

Wayne Mery
Wayne Mery
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Start *Windows'* safe mode with networking enabled - win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode - XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?