This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Uploaded the new 31.1.1 and the program now adds quotations to my email addresses and gets rejected by my server. Never happened before. Please fix this!!!

more options

This has never happened before. Ever since I uploaded the new version 31.1.1, Thunderbird automatically adds quotations to my email addresses in my address books, but only when I am sending out a bulk email to lots of people. These quotations " " " show up on the same email addresses in the "To" or "bcc" list of recipients and then my server refuses to send. Please fix this. Sincerely, Doc

This has never happened before. Ever since I uploaded the new version 31.1.1, Thunderbird automatically adds quotations to my email addresses in my address books, but only when I am sending out a bulk email to lots of people. These quotations " " " show up on the same email addresses in the "To" or "bcc" list of recipients and then my server refuses to send. Please fix this. Sincerely, Doc

Chosen solution

your address entries have a space either before of after them in the address book so they get quoted. check the entries in the address book for a leading or trailing blank space

Read this answer in context 👍 4

All Replies (2)

more options

Chosen Solution

your address entries have a space either before of after them in the address book so they get quoted. check the entries in the address book for a leading or trailing blank space

more options

Big help. Solved it. All the best, Doc