This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How Do I Pin A Tile To My New Tab Page, Instructions On Here Do Not Work.

  • 4 replies
  • 11 have this problem
  • 2 views
  • Last reply by SerenityFL

more options

These new FF updates are going to drive me to drink. It's a simple question, one would think, yet I cannot find the answer. FF29 has "tiles", I suppose they are called, when you click on "new tab page". At one point, I had them all on there...how, I don't remember.

Now, my "tiles" are disappearing. I have changed NOTHING. How do I re-add the websites I want to those tiles?

Before someone gives me the generic answer with the link, I will tell you that I already went to this link: https://support.mozilla.org/en-US/kb/new-tab-page-show-hide-and-customize-top-sites

Those instructions do not work. I do not have any little pin in those squares. When I go to a website that I usually go to, the only option I get is "Pin Tab" but that only adds a tab at the top of the browser window, it does NOT add it to the tiles, like I want.

I've tried the "Show All Bookmarks" route, and tried to drag the bookmark to a tile, it does NOT work.

There are 9 tiles. If I want to change them around, or re-add the 4 that have mysteriously disappeared today, HOW do I do that? Again, those blank tiles do NOT show a "pin" anywhere. They were set up, then they started to disappear. Again, I've changed NOTHING. It should not be this difficult to add a website to my tiles on my new tab page.

These new FF updates are going to drive me to drink. It's a simple question, one would think, yet I cannot find the answer. FF29 has "tiles", I suppose they are called, when you click on "new tab page". At one point, I had them all on there...how, I don't remember. Now, my "tiles" are disappearing. I have changed NOTHING. How do I re-add the websites I want to those tiles? Before someone gives me the generic answer with the link, I will tell you that I already went to this link: https://support.mozilla.org/en-US/kb/new-tab-page-show-hide-and-customize-top-sites Those instructions do not work. I do not have any little pin in those squares. When I go to a website that I usually go to, the only option I get is "Pin Tab" but that only adds a tab at the top of the browser window, it does NOT add it to the tiles, like I want. I've tried the "Show All Bookmarks" route, and tried to drag the bookmark to a tile, it does NOT work. There are 9 tiles. If I want to change them around, or re-add the 4 that have mysteriously disappeared today, HOW do I do that? Again, those blank tiles do NOT show a "pin" anywhere. They were set up, then they started to disappear. Again, I've changed NOTHING. It should not be this difficult to add a website to my tiles on my new tab page.

All Replies (4)

more options

Please update to the latest Firefox 32.0.2 version and see how that works.

more options

That was a complete NON answer. My question was not about how do I upgrade, my question was, "how do I do this with the version that I have." I'm not going to upgrade, and if you won't tell me how to do what I requested on the version I have, then please do not respond as it wastes time.

more options

You didn't include the troubleshooting information, so we can't check the new tab setting.

You can check the browser.newtab.url pref on the about:config page to see if it still has the default about:newtab value.

See this article about the New Tab page (about:newtab):

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

more options

What troubleshooting information would you like. I posed a question, you tell me what you would like to see.

I know how to open my about:config, this isn't my first time on the internet.

You said: "You can check the browser.newtab.url pref on the about:config page to see if it still has the default about:newtab value."

Yes, it does. What else would you like to know so that this can be fixed?

I also stated in my very first post that the link you just linked to, (that I also linked to so everyone was aware of what link I'm talking about), I already tried and it doesn't work. Do you guys even read what we put up or do you just hand out random, generic answers?

Modified by SerenityFL