Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Dashlane add-on doesn't work after update firefox 33.1.1

more options

The dashlane add-on doesn't work after the latest update from firefox to 33.1.1. The impale stays gray and seems to be offline. Re-installe the dashlane add-on doesn't work, also deleting en reinstall firefox doesn't work. I'm running dashlane and firefox on a mac 10.10.1

The dashlane add-on doesn't work after the latest update from firefox to 33.1.1. The impale stays gray and seems to be offline. Re-installe the dashlane add-on doesn't work, also deleting en reinstall firefox doesn't work. I'm running dashlane and firefox on a mac 10.10.1

Chosen solution

Solved! Today there was an update from dashlane in the app store; this was the solution for this problem.

Thanks

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Solved! Today there was an update from dashlane in the app store; this was the solution for this problem.

Thanks

more options

According to Dashlane, my app. is up to date.

Still no success.

Please help!