Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

options problems cannot change settings

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by FirMoza

FirMoza
FirMoza
more options

When I launch options a blank window pops up. It says options in the title of the window along with a Ok and a cancel button. The rest of the window is blank so I cannot customize firefox as I have in the past.

When I launch options a blank window pops up. It says options in the title of the window along with a Ok and a cancel button. The rest of the window is blank so I cannot customize firefox as I have in the past.

Chosen solution

Hello,

Other users with this issue had Ghostery installed. Try disabling it to see if you still have the issue.

Read this answer in context 👍 2

All Replies (2)

CoryMH
CoryMH
more options

Chosen Solution

Hello,

Other users with this issue had Ghostery installed. Try disabling it to see if you still have the issue.

FirMoza
FirMoza Question owner
more options

Thanks CoryMH that worked!