This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

can't play videos

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by James

jsev
jsev
more options

On Android 4.03. Any page that contains a video displays a grey box instead. There are no controls to start playing the video. Your help website (https://support.mozilla.org/en-US/kb/popular-topics-firefox-android?as=u&utm_source=inproduct) shows this as well. Refer attached screenshot. This started happening 2 updates ago.

On Android 4.03. Any page that contains a video displays a grey box instead. There are no controls to start playing the video. Your help website (https://support.mozilla.org/en-US/kb/popular-topics-firefox-android?as=u&utm_source=inproduct) shows this as well. Refer attached screenshot. This started happening 2 updates ago.

All Replies (2)

petef
petef
more options

I have the same problem using Fx 4.2. See https://support.mozilla.org/en-US/questions/1038039. There have been at least 6 posts in this forum in the last week on this issue. It appears that Flash is no longer working on Firefox.

James
James
  • Moderator
  • Top 10 Contributor
more options

It should be fixed now https://bugzilla.mozilla.org/show_bug.cgi?id=1112086#c23

Note that Bugzilla is Not a discussion forum like here.