Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I attach a file when sending an email [in firefox]

more options

When I am sending an email in fire fox I am unable to attach a file. When I click the button,nothing happens. I am able to attach files when I use a browser other than fire fox.

Can you tell me why this happens only in fire fox.

Regards Ron Colburn

When I am sending an email in fire fox I am unable to attach a file. When I click the button,nothing happens. I am able to attach files when I use a browser other than fire fox. Can you tell me why this happens only in fire fox. Regards Ron Colburn

Chosen solution

I heard you the first time.

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". We might have an answer for you if we knew which web mail service provider this problem is with. Or, you could seek support from your service provider or a forum for that service.

Read this answer in context 👍 0

All Replies (3)

more options

What are you using in Firefox to do email? Yahoo!Mail, AOL mail, Gmail ??

more options

g-mail,att,live,ymailronc007 said

When I am sending an email in fire fox I am unable to attach a file. When I click the button,nothing happens. I am able to attach files when I use a browser other than fire fox. Can you tell me why this happens only in fire fox. Regards Ron Colburn
more options

Chosen Solution

I heard you the first time.

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". We might have an answer for you if we knew which web mail service provider this problem is with. Or, you could seek support from your service provider or a forum for that service.