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error code: ssl_error_rx_record_too_long

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by Fatih

jharris49401
jharris49401
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I can't seem to get any new email from TB. I'm on the latest version 31.4.0. I am able to get my Charter email on my phone and direct off the web. I have double checked the imap.charter.net:143 and smtp.charter.net:25. I did change my password yesterday online with Charter. Now, TB just sits and does nothing.

I get the following errors:

Timestamp: 1/27/2015 6:25:50 PM Error: An error occurred during a connection to imap.charter.net:143.

SSL received a record that exceeded the maximum permissible length.

(Error code: ssl_error_rx_record_too_long)

I can't seem to get any new email from TB. I'm on the latest version 31.4.0. I am able to get my Charter email on my phone and direct off the web. I have double checked the imap.charter.net:143 and smtp.charter.net:25. I did change my password yesterday online with Charter. Now, TB just sits and does nothing. I get the following errors: Timestamp: 1/27/2015 6:25:50 PM Error: An error occurred during a connection to imap.charter.net:143. SSL received a record that exceeded the maximum permissible length. (Error code: ssl_error_rx_record_too_long)

All Replies (1)

Fatih
Fatih
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That's an issue with your mail server. Try using another port (you can confer with your mail server's responsibles) or investigate link below: https://www.digicert.com/ssl-support/apache-fix-common-ssl-errors.htm