This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Explore says Firefox installation file has virus

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by James

more options

Trying to download firefox the bar at the bottom of browers gets to 99% the bar says it has a virus and deletes the firefox exe file before Firefox can install.

Trying to download firefox the bar at the bottom of browers gets to 99% the bar says it has a virus and deletes the firefox exe file before Firefox can install.

All Replies (1)

more options

Try the full setup as some antivirus clients still occasionally give false positive on the stub installer even though the stub installer has existed since Firefox 18.0

https://www.mozilla.org/firefox/all/