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When I send a message firefox says it is unable put the message in the sent file

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follower
follower
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The programme just stalls when it is trying to save my sent mail and I have to respond to an error message and tell it not to save the message. However it seems to have saved it correctly in the sent mail folder.

The programme just stalls when it is trying to save my sent mail and I have to respond to an error message and tell it not to save the message. However it seems to have saved it correctly in the sent mail folder.

Chosen solution

Thanks for your reply.. However I have had no response from Thunderbird or Mozilla concerning my question, and I have no idea where to go to follow up on it. Could you help me with this Thanks

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All Replies (5)

the-edmeister
the-edmeister
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Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You should seek support from your service provider or a forum for that service.

follower
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the-edmeister said

Firefox doesn't do email, it's strictly a web browser. If you are using Firefox to access your mail, you are using "web-mail". You should seek support from your service provider or a forum for that service.
follower
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Thanks for correcting me...I meant Thunderbird.. I have no idea why I said Firefox. Another problem that I am having with Thunderbird is that when I shut it down it sometimes continues to run and I have to kill it by using Task Manager or shutting down the computer. I don't know whether this is connected to the first problem Thanks for your prompt reply

the-edmeister
the-edmeister
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moving this thread to the Thunderbird support queue

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Chosen Solution

Thanks for your reply.. However I have had no response from Thunderbird or Mozilla concerning my question, and I have no idea where to go to follow up on it. Could you help me with this Thanks