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Why do I only get a blank white screen on all videos?

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  • 2 have this problem
  • 7 views
  • Last reply by Bradforth

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All videos in flash or java no longer work. Basically, what happened was I closed Firefox and updated my Java, then reloaded Firefox when it was finished. At the same time, Firefox updated itself when it was opened, and when I tried to watch a stream from Twitch.tv, it was just a blank white box and did not load the video. I also noticed that when I tried to open the chat next to the stream it said "flash failed to load". Youtube videos are just a white box as well.

I've checked all my addons as well and they are up to date and aren't having any issues. I even used other browsers and they play videos/stream just fine. However, just a few minutes ago when I was looking at my addons, I switched my Java addon from 'Ask to activate' to 'Always activate' and youtube worked, but twitch didn't; but then I tried to turn off an older version of Flash and it turned the modern one off too and everything went white again.

Should I just refresh Firefox?

All videos in flash or java no longer work. Basically, what happened was I closed Firefox and updated my Java, then reloaded Firefox when it was finished. At the same time, Firefox updated itself when it was opened, and when I tried to watch a stream from Twitch.tv, it was just a blank white box and did not load the video. I also noticed that when I tried to open the chat next to the stream it said "flash failed to load". Youtube videos are just a white box as well. I've checked all my addons as well and they are up to date and aren't having any issues. I even used other browsers and they play videos/stream just fine. However, just a few minutes ago when I was looking at my addons, I switched my Java addon from 'Ask to activate' to 'Always activate' and youtube worked, but twitch didn't; but then I tried to turn off an older version of Flash and it turned the modern one off too and everything went white again. Should I just refresh Firefox?

All Replies (1)

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Hey Graveschaton57 Sorry to hear about this

I would uninstall your java addon and re-install, just to be on the safe side a few crossed 1's and 0's may have occured when both updated at the same time.

If that doesnt work try a clean re-install of firefox

Good luck Brad