This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

TLS error is killing me...is there a workaround?

dankasberger
dankasberger
more options

using win7 64bit firefox38.0.1 when trying to go to certain addresses get TLS error, yes been to this site before - cleared cache, cookies specific no joy. get this: problem only in 'working' log-in user... does not seem to be a problem in administrator mode... BUT firefox in admin will not remember the previous multitab session...yeah, that's a second troubling issue.

site that gets TLS error in working login but no error in administrator: www.shootproof.com.

i've looked a several suggested solutions in discussion but most i do not follow the rewrite answer..

using win7 64bit firefox38.0.1 when trying to go to certain addresses get TLS error, yes been to this site before - cleared cache, cookies specific no joy. get this: problem only in 'working' log-in user... does not seem to be a problem in administrator mode... BUT firefox in admin will not remember the previous multitab session...yeah, that's a second troubling issue. site that gets TLS error in working login but no error in administrator: www.shootproof.com. i've looked a several suggested solutions in discussion but most i do not follow the rewrite answer..

Chosen solution

I can confirm that it is working in version 38.0.1

The encryption that is being used for the cert can you please make sure that it is supported in this list:

Please also see: https://ffp4g1ylyit3jdyti1hqcvtb-wpen.../HTTPS-FAQ.pdf

Read this answer in context 👍 0

All Replies (2)

guigs
guigs
more options

Chosen Solution

I can confirm that it is working in version 38.0.1

The encryption that is being used for the cert can you please make sure that it is supported in this list:

Please also see: https://ffp4g1ylyit3jdyti1hqcvtb-wpen.../HTTPS-FAQ.pdf

dankasberger
dankasberger Question owner
more options

Thanks for your reply... when I wrote, I could not enter the site as a user but when I tried as an admin on same computer, same program i could get in... just now i tried again to get to the site as working user (not admin) and got in just fine... oh, that was frustrating - today works 3 days ago, it didn't....

Sorry, I'm not smart enough to understand what your suggesting. Your asking if I have 38.0.1 - yes- I mentioned that in the brief...

So, several reboots later, Firefox is on the job - or what ever... Thanks for your response. I appreciate your good work!