This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Thunderbird put "" around parts of email adresses?

more options

e-mail adresses are stored (visually) correctly in the address book but when Thunderbird picks them up it often puts the first part of the address in quotes thus rengering the entire address invalid. It usually seems to occur when Thunderbird collects e-mails

e-mail adresses are stored (visually) correctly in the address book but when Thunderbird picks them up it often puts the first part of the address in quotes thus rengering the entire address invalid. It usually seems to occur when Thunderbird collects e-mails

Chosen solution

It usually indicates an unneeded space before or in the address. I would edit that contact and reenter the address to make sure there is no space in there anywhere.

It could be that the contact is correct in your personal book and there is an incorrect entry in the collected book where you tried to send them a message and typed wrong. Check all address books.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

It usually indicates an unneeded space before or in the address. I would edit that contact and reenter the address to make sure there is no space in there anywhere.

It could be that the contact is correct in your personal book and there is an incorrect entry in the collected book where you tried to send them a message and typed wrong. Check all address books.

more options

I hadn't spotted the spaces, but you seem to be right. I'll keep an eye on harvested e-mail addresses for that. Thank you very much. Most helpful