This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cant import personal certificate although it says "sucessfully imported"

  • 4 replies
  • 1 has this problem
  • 7 views
  • Last reply by ribeirse

more options

Lost all my certificates after last release. Some sites can work because I cant select certificate from Keychain. Most, however, do not — they require certificate on browser to allow access.

Preferences — advanced — certificates — import: "ok, success" but, when I close window that says "successfully imported" certificate does not show. Its is not in any tab. Renaming doesnt work.

Have: Mac OSX 10.09.5 /Firefox 39.0 certificate .P12.

Any thoughts, please?

Lost all my certificates after last release. Some sites can work because I cant select certificate from Keychain. Most, however, do not — they require certificate on browser to allow access. Preferences — advanced — certificates — import: "ok, success" but, when I close window that says "successfully imported" certificate does not show. Its is not in any tab. Renaming doesnt work. Have: Mac OSX 10.09.5 /Firefox 39.0 certificate .P12. Any thoughts, please?
Attached screenshots

All Replies (4)

more options

What is the error message that you are receiving when you try to visit the site after importing the cert?

more options

Juts that it doenst have any cert.

more options

I assume this a different error than you get when a site has an invalid certificate. Is there an error code you could copy and paste from the page, or is it a custom error page from the website?

more options

no error whatsoever. When I try to enter a site that needs a certificate, it just says that I have none. I then go to preferences > (so on, as on post), import — message > success but no certificate there (visible or otherwise). Go back to the page, still no certificate.

tried to change location, renaming it and use different certification. Neither worked