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I can't hear sound on Adobe videos

  • 1 reply
  • 1 has this problem
  • 13 views
  • Last reply by FredMcD

HitOffline
HitOffline
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I tried updating Adobe Flash but I still can't hear any sound on Adobe videos I cab hear HTML5 player sound but not any sound on Adobe supported videos.

I tried updating Adobe Flash but I still can't hear any sound on Adobe videos I cab hear HTML5 player sound but not any sound on Adobe supported videos.

All Replies (1)

FredMcD
FredMcD
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check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Don't forget to check the hardware as well.