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Can't seem to delete "Sent" items, even if I open them first. Help?

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  • 2 have this problem
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  • Last reply by oldroper

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If I chose the checkbox for "all" and issue a "delete" in my Sent" folder, nothing' happens . . If I chose only one checkbox alonside a sent-item and issue a delete, nothin' happens If I open a sent item and then issue a delete, nothin' happens.

What am I doing wrong? Do not have this issue on other folders, is there something I don't know about the "Sent" folder?

Regards,

If I chose the checkbox for "all" and issue a "delete" in my Sent" folder, nothing' happens . . If I chose only one checkbox alonside a sent-item and issue a delete, nothin' happens If I open a sent item and then issue a delete, nothin' happens. What am I doing wrong? Do not have this issue on other folders, is there something I don't know about the "Sent" folder? Regards,

Chosen solution

oldroper said

If I chose the checkbox for "all" and issue a "delete" in my Sent" folder, nothing' happens . . If I chose only one checkbox alonside a sent-item and issue a delete, nothin' happens If I open a sent item and then issue a delete, nothin' happens. What am I doing wrong? Do not have this issue on other folders, is there something I don't know about the "Sent" folder? Regards,

Thanks for the quick response . . while the information was invaluable for future references, when I once again tried to delete the "sent" messages, it worked(!?) .. I will keep the information you imparted and if/when it happens again, I will certainly try your solution. Regards,

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Many site issues can be caused by corrupt cookies or cache.

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Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
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If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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Chosen Solution

oldroper said

If I chose the checkbox for "all" and issue a "delete" in my Sent" folder, nothing' happens . . If I chose only one checkbox alonside a sent-item and issue a delete, nothin' happens If I open a sent item and then issue a delete, nothin' happens. What am I doing wrong? Do not have this issue on other folders, is there something I don't know about the "Sent" folder? Regards,

Thanks for the quick response . . while the information was invaluable for future references, when I once again tried to delete the "sent" messages, it worked(!?) .. I will keep the information you imparted and if/when it happens again, I will certainly try your solution. Regards,