We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't export my address book. Tried tools/export/csv, but it's empty.

  • 2 replies
  • 25 have this problem
  • 1 view
  • Last reply by nshorebb

nyvics
nyvics
more options

I'm trying to export my address book into excel. I go to address book/tools/export. I choose csv, name the file and click on save. The result is a file with the address book headings, but no data. Can you help? Thanks! Nancy

I'm trying to export my address book into excel. I go to address book/tools/export. I choose csv, name the file and click on save. The result is a file with the address book headings, but no data. Can you help? Thanks! Nancy

Chosen solution

When you export a book, make sure you are NOT on 'All Address Books', but have selected a real book to export. The 'All Address Books' is a compilation of all the entries in all of the address books. You can print 'All' but not export it.

TB-38.2 Win10-PC

Read this answer in context 👍 16

All Replies (2)

gild
gild
more options

Chosen Solution

When you export a book, make sure you are NOT on 'All Address Books', but have selected a real book to export. The 'All Address Books' is a compilation of all the entries in all of the address books. You can print 'All' but not export it.

TB-38.2 Win10-PC

nshorebb
nshorebb
more options

nyvics said

I'm trying to export my address book into excel. I go to address book/tools/export. I choose csv, name the file and click on save. The result is a file with the address book headings, but no data. Can you help? Thanks! Nancy

gild said

When you export a book, make sure you are NOT on 'All Address Books', but have selected a real book to export. The 'All Address Books' is a compilation of all the entries in all of the address books. You can print 'All' but not export it. TB-38.2 Win10-PC

Where do you select the personal address book before you export? I don't see that option in the address book. I only see the option to select an address book when I'm sending an email