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Cannot connect to server, connection refused...same old problem looks like.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Matt

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So, the same day as firefox maintenance service activity, can no longer access any new emails. I searched all these forums and did all the firewall allowing, removing, adding again but didn't solve it. So I removed account from Thunderbird and tried adding it back again but it won't allow it. Says "configuration found at email provider" which is good, then press "ok" then says "configuration could not be verified - username or password is wrong" So I changed my password at host, tried again, nope. This has to be form Mozilla.

So, the same day as firefox maintenance service activity, can no longer access any new emails. I searched all these forums and did all the firewall allowing, removing, adding again but didn't solve it. So I removed account from Thunderbird and tried adding it back again but it won't allow it. Says "configuration found at email provider" which is good, then press "ok" then says "configuration could not be verified - username or password is wrong" So I changed my password at host, tried again, nope. This has to be form Mozilla.

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Unfortunately I would guess about 1% or less of people with your issue following an update actually have a problem with their email client. Almost all of them have a problem with their anti virus program.

The standard request is;

If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.