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An error occured. Please try again later- YouTube

  • 4 replies
  • 5 have this problem
  • 8 views
  • Last reply by FredMcD

vam_was_here
vam_was_here
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Youtube videos used to work on my browser just fine, until yesterday. Now whenever I try to load a video, the "An error occurred. Please try again later" message appears.

I tried deleting cookies and cache but that did not resolve the issue. My flash player is up to date.

Please help

I am using a wifi connection

Youtube videos used to work on my browser just fine, until yesterday. Now whenever I try to load a video, the "An error occurred. Please try again later" message appears. I tried deleting cookies and cache but that did not resolve the issue. My flash player is up to date. Please help I am using a wifi connection

All Replies (4)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options) key, and then starting Firefox. Is the problem still there?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
vam_was_here
vam_was_here Question owner
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It's still not working

FredMcD
FredMcD
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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: