This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why has my Dashlane icon stopped working on my bookmarks bar?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by guigs

LawDown
LawDown
more options

I have used Firefox as my browser for some time. I have used Dashlane successfully with Firefox for some time, even after I upgraded to Windows 10. It is enabled in my list of add-ons, but periodically the Dashlane Icon goes "grey" and no Dashlane will no longer log me in to websites have have successfully logged into in the past.

I have used Firefox as my browser for some time. I have used Dashlane successfully with Firefox for some time, even after I upgraded to Windows 10. It is enabled in my list of add-ons, but periodically the Dashlane Icon goes "grey" and no Dashlane will no longer log me in to websites have have successfully logged into in the past.

All Replies (1)

guigs
guigs
more options

It looks like its not a signed add on so they have given instructions on how to re-enable it here: