Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Error message saya log-in failed

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by christ1

more options

Tried to re-install Thunderbird on a Windows PC. Cannot get into the program. Error message says log-in failed, enter password. Tried the password but the error message repeats each time.

Tried to re-install Thunderbird on a Windows PC. Cannot get into the program. Error message says log-in failed, enter password. Tried the password but the error message repeats each time.

All Replies (1)

more options

Chosen Solution