This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What is thunderbird ID

more options

I forgot my password and it wants my Thunderbird ID.

I forgot my password and it wants my Thunderbird ID.

All Replies (1)

more options

Unless you setup a master password the password you are being asked for is your email password. You need to work with your email provider if you forgot that password.