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Cannot sign in to sync account

  • 1 reply
  • 2 have this problem
  • 32 views
  • Last reply by philipp

tonyph17
tonyph17
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Firefox on my Windows 10 PC is not signed in to my account probably due to a crash. I am unable to sign in again as an 'Unexpected Error' is reported.

Another PC was signed in so I signed out and tried to sign back in. The same issue arose.

Is this a problem at your end? If not, how do I resolve please?

Firefox on my Windows 10 PC is not signed in to my account probably due to a crash. I am unable to sign in again as an 'Unexpected Error' is reported. Another PC was signed in so I signed out and tried to sign back in. The same issue arose. Is this a problem at your end? If not, how do I resolve please?

All Replies (1)

philipp
philipp
  • Moderator
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hi, yes there is currently a general ongoing service outage affecting logins with firefox accounts. mozilla engineers are aware of it and working to resolve it. please try it again a little bit later & sorry for the inconvenience!