This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I want to stop Firefox from preventing me clicking on a link from a trusted page that is to send me to another site - Firefox has to be TOLD every time to let i

  • 7 replies
  • 2 have this problem
  • 18 views
  • Last reply by FredMcD

more options

As I click on G.mail to link me to another site - trust me - I use Firefox so try to stop treating me like a babbling idiot child

I go to sites that arwe trustworthy and KI want to stop the llittle banner appearing at the top of the browseing page - and preventing my legal browsing - I hope that is clear

G. mail is trusted by me - the links are trusted byv me - but somethin - in firefox seems to be stopping it

WASSUP Bro' !!!!!

Patricia

As I click on G.mail to link me to another site - trust me - I use Firefox so try to stop treating me like a babbling idiot child I go to sites that arwe trustworthy and KI want to stop the llittle banner appearing at the top of the browseing page - and preventing my legal browsing - I hope that is clear G. mail is trusted by me - the links are trusted byv me - but somethin - in firefox seems to be stopping it WASSUP Bro' !!!!! Patricia

Chosen solution

Basically Fred I followed your instructions because I TRUST Firefox and there was something I can see that you did not comment on - there is - in the advanced section abox that was checked - asking for to be warned if a site tried to redirect you - I unchecked that box and that was the problem solved - please pass this on to any one who needs to know - because that box had been accidentally checked and I do not need warning - being that I am nobody's innocent child - not at 81 at any rate Many Many thanks Fred for your help - who ticked that blooming box - bloody gremlins

Read this answer in context 👍 1

All Replies (7)

more options

What does the banner say? Where are you trying to go, and where do you end up?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

Yes it is still there and it restarted with my original tabs and none of my addons seem to be gone - my owls are still perche in the top of the browser thanks for trying But there's another thing

Modified by Patricia

more options

While we are at it Fred - this is in G.mail - not everywhere - Firefox does not interfere with Amazon for example

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

more options

Chosen Solution

Basically Fred I followed your instructions because I TRUST Firefox and there was something I can see that you did not comment on - there is - in the advanced section abox that was checked - asking for to be warned if a site tried to redirect you - I unchecked that box and that was the problem solved - please pass this on to any one who needs to know - because that box had been accidentally checked and I do not need warning - being that I am nobody's innocent child - not at 81 at any rate Many Many thanks Fred for your help - who ticked that blooming box - bloody gremlins

more options

I have also written on another page from Firefox and send FredMcD a hug - but there was something I found - you should be wary of accidentally clicking boixes thinking they are essential

I had clicked a box with "Warn me when a site wants to re-direct me" Something like that - it had been clicked ACCIDENTALLY

I unchecked it and my problem only immediately went away

Thanks to FredMcD

more options

Glad to help. Safe Surfing.