This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot synch with my iPhone.

  • 1 reply
  • 4 have this problem
  • 11 views
  • Last reply by liam2

more options

Want to synch my laptop (MacBook Pro) Firefox with the app I just downloaded onto my iPhone. My laptop Firefox recognizes my sign-in just fine. But when I try to sign in on the phone, it says Account Unknown.

Want to synch my laptop (MacBook Pro) Firefox with the app I just downloaded onto my iPhone. My laptop Firefox recognizes my sign-in just fine. But when I try to sign in on the phone, it says Account Unknown.

All Replies (1)

more options

you need to get intouch with an admin so they can reshresh your account then it should work