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Thunderbird has stopped downloading any email messages.

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Using TB ver 45.1.1; as of a couple of days ago, TB has stopped downloading any messages from GMail or Comcast. I've checked my settings and they are correct. I've checked the GMail and Comcast websites and my email is there but TB is not downloading anything.

Using TB ver 45.1.1; as of a couple of days ago, TB has stopped downloading any messages from GMail or Comcast. I've checked my settings and they are correct. I've checked the GMail and Comcast websites and my email is there but TB is not downloading anything.

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Never mind...for some reason, TB has started working again as soon as I updated Windows with the Important Updates.