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import/export menu has import options greyed out

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  • Last reply by Zenos

Archone
Archone
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I am trying to migrate emails from windows live mail to Thunderbird. I have installed 45.2.0 of Thunderbird, and the latest add-on for import/export. Under tools i can click on the main import/export fly-out, but all the import options are greyed out. Can anyone suggest how to get these options enabled.

Much thanks.

I am trying to migrate emails from windows live mail to Thunderbird. I have installed 45.2.0 of Thunderbird, and the latest add-on for import/export. Under tools i can click on the main import/export fly-out, but all the import options are greyed out. Can anyone suggest how to get these options enabled. Much thanks.

Chosen solution

I think you may need to select a suitable folder to import into before you are allowed to start the import process. Local Folders is the usual safe bet here.

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Zenos
Zenos
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Chosen Solution

I think you may need to select a suitable folder to import into before you are allowed to start the import process. Local Folders is the usual safe bet here.