This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to remove an ad blocker

more options

I have an ad blocker on my system which blocks certain newsletters I've signed up for, and also Facebook, in my in-box email. I want to remove that ad blocker, but do not know how to do it.

I have an ad blocker on my system which blocks certain newsletters I've signed up for, and also Facebook, in my in-box email. I want to remove that ad blocker, but do not know how to do it.

All Replies (1)

more options

Do you think it could be a Firefox add-on? Ad blockers are typically extensions. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then cast a critical eye over the list on the right side. All extensions are optional. If in doubt, disable.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?


Note: If you are using your email site in a private window, check for possible effects of Tracking Protection. This article has more information on how to spot whether Tracking Protection has blocked some content in the page, how to make an exception, and how to turn off the feature if you find it is more trouble than it is worth for your needs: What happened to Tracking Protection?.