This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

can't log on to SMTP.NTLRLD - passport and new no good - not sure what password was

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by Matt

magmapoetry
magmapoetry
more options

Type message then send - box appears: login to SMTP.NTLWORLD failed. Another box - Enter your Passport for SMTP.Ntlworld.com.

Have tried all passports use plus new ones - all fail. May have forgotten original password

Type message then send - box appears: login to SMTP.NTLWORLD failed. Another box - Enter your Passport for SMTP.Ntlworld.com. Have tried all passports use plus new ones - all fail. May have forgotten original password

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

the password will be the same one you would use to access ntworlds web mail. but your settings may no longer be supported by ntworld.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.