This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

i lose some emails, but mail file still have information, i can see because size of file

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Wayne Mery

rlfigueiredo
rlfigueiredo
more options

I tried to move 520 emails from one account to other, but after 10 minutes just 10 emails pass and on original account email all emails desapear.

I go to local folder and i see inbox and inbox.msf files, and inbox file have around 700 MB, so i think emails still saved in that file, but i can't recovery they.

I tried to move 520 emails from one account to other, but after 10 minutes just 10 emails pass and on original account email all emails desapear. I go to local folder and i see inbox and inbox.msf files, and inbox file have around 700 MB, so i think emails still saved in that file, but i can't recovery they.

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

close this topic, which is a duplicate of https://support.mozilla.org/en-US/questions/1138968