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"When I hit plus sign to open a new tab/window I receive this." File not found Firefox can’t find the file at resource://ff_hpset-at-jetpack/data/www.ask.com/.

JackMcKeon
JackMcKeon
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"When I hit plus sign to open a new tab/window I receive this." File not found Firefox can’t find the file at resource://ff_hpset-at-jetpack/data/www.ask.com/. Thank You for your consideration and cooperation

"When I hit plus sign to open a new tab/window I receive this." File not found Firefox can’t find the file at resource://ff_hpset-at-jetpack/data/www.ask.com/. Thank You for your consideration and cooperation

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Do you recall cleaning up some unwanted software recently? Perhaps this caused a slight settings/add-ons jumble.

Please start by opening Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons
  • in the Windows "Run" dialog, type or paste
    firefox.exe "about:addons"

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions. Bear in mind that all extensions are optional.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?