This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird filters won't forward messages

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by Gnospen

more options

I am using Thunderbird 45.4.0. I have a few basic filters set-up to automatically forward emails to other people based either on subject line or from: address. What appears to be happening is Thunderbird correctly identifies these messages and runs the filter but does not properly forward them - instead a new empty draft email window pops up by itself each time a matching email is received. Checking my sent folder confirms that no email has been sent.

For example, doing a test with one basic filter that has 'Subject contains: (phrase)', do the following: 1: Forward to someone@somewhere.com, 2: Mark as Read, 3: Move to Folder 'Archives', this will happen: I get an empty draft window as described and the message is marked as read and moved to the right folder. Checking the filter logs confirms this (excuse the confidential scrubbing here...)

[15/11/2016 12:14:46 PM] Applied filter "[REDACTED]" to message from [EMAIL REDACTED] - [SUBJECT REDACTED] at 15/11/2016 12:14:27 PM forwarded

[15/11/2016 12:14:47 PM] Applied filter "[REDACTED] -> to message from[EMAIL REDACTED] - [SUBJECT REDACTED] at 15/11/2016 12:14:27 PM marked as read

[15/11/2016 12:14:47 PM] Applied filter [REDACTED] to message from [EMAIL REDACTED] - [SUBJECT REDACTED]Reminder at 15/11/2016 12:14:27 PM moved message id = 73675af2-060b-b361-9b02-4978b6bd3cf1@[REDACTED] to imap://[EMAIL REDACTED]/Archives

I've searched for solutions to this but no one seems to have the same specific issue I do with the draft email windows instead of forwarded messages.

I am using Thunderbird 45.4.0. I have a few basic filters set-up to automatically forward emails to other people based either on subject line or from: address. What appears to be happening is Thunderbird correctly identifies these messages and runs the filter but does not properly forward them - instead a new empty draft email window pops up by itself each time a matching email is received. Checking my sent folder confirms that no email has been sent. For example, doing a test with one basic filter that has 'Subject contains: (phrase)', do the following: 1: Forward to someone@somewhere.com, 2: Mark as Read, 3: Move to Folder 'Archives', this will happen: I get an empty draft window as described and the message is marked as read and moved to the right folder. Checking the filter logs confirms this (excuse the confidential scrubbing here...) [15/11/2016 12:14:46 PM] Applied filter "[REDACTED]" to message from [EMAIL REDACTED] - [SUBJECT REDACTED] at 15/11/2016 12:14:27 PM forwarded [15/11/2016 12:14:47 PM] Applied filter "[REDACTED] -> to message from[EMAIL REDACTED] - [SUBJECT REDACTED] at 15/11/2016 12:14:27 PM marked as read [15/11/2016 12:14:47 PM] Applied filter [REDACTED] to message from [EMAIL REDACTED] - [SUBJECT REDACTED]Reminder at 15/11/2016 12:14:27 PM moved message id = 73675af2-060b-b361-9b02-4978b6bd3cf1@[REDACTED] to imap://[EMAIL REDACTED]/Archives I've searched for solutions to this but no one seems to have the same specific issue I do with the draft email windows instead of forwarded messages.

All Replies (1)

more options

It's hard to replicate as I don't have your filter settings You could send to me private the msgFilterRules.dat that is under ImapMail (or Mail) + "your Account-provider-name" in your profile

You find my email if you click on my name in left column

Modified by Gnospen