This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

A new Firefox Sync overwrote my previous bookmarks :/

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by FredMcD

ipea
ipea
more options

Hello, Last night my hard drive failed and happily that i use FIrefox Sync I have logged in on another computer. But Sync had overwritten my bookmarks and only them. Passwords an even the browser history were properly synced but hundredths of my bookmarks were lost :/ Is there a way to recover them?

Hello, Last night my hard drive failed and happily that i use FIrefox Sync I have logged in on another computer. But Sync had overwritten my bookmarks and only them. Passwords an even the browser history were properly synced but hundredths of my bookmarks were lost :/ Is there a way to recover them?

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

FredMcD
FredMcD
more options

These can't get your data back but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose.

OPIE {web link} Import/Export extension preferences