This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why is my signature file not working?

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by Matt

more options

I've set up Thunderbird to attach a signature file for HTML but when I write a new email there's no signature at all. I've unchecked and rechecked the box to attach the signature but it's not working. And of course, it's not possible to manually attach it, either.

Any ideas?

Thanks.

I've set up Thunderbird to attach a signature file for HTML but when I write a new email there's no signature at all. I've unchecked and rechecked the box to attach the signature but it's not working. And of course, it's not possible to manually attach it, either. Any ideas? Thanks.

All Replies (1)

more options

ok can you upload the file to drop box or onedrive or the like and post a link to it here on the forum so we can have a look at it.