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Cant move/delete subfolders in inbox

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  • 1 has this problem
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  • Last reply by Toad-Hall

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I'm trying to move a sub-subfolder within my inbox to another subfolder. Sometimes I can do this without any issues, then other times I can't do it at all. When it doesn't work either nothing happens (I'm dragging folders to no avail) or I get the following error:

"The current command did not succeed. The mail server for account xxx@xxx.com responded: [CANNOT] Renaming not supported across conflicting directory permissions (0.000 + 0.000 secs). "

I've tried creating a new subfolder in the location I require it, then transferring the emails to the new folder. However I then cannot delete that same original folder that won't budge.

Can someone shed any light on this?

I'm trying to move a sub-subfolder within my inbox to another subfolder. Sometimes I can do this without any issues, then other times I can't do it at all. When it doesn't work either nothing happens (I'm dragging folders to no avail) or I get the following error: "The current command did not succeed. The mail server for account xxx@xxx.com responded: [CANNOT] Renaming not supported across conflicting directory permissions (0.000 + 0.000 secs). " I've tried creating a new subfolder in the location I require it, then transferring the emails to the new folder. However I then cannot delete that same original folder that won't budge. Can someone shed any light on this?

All Replies (1)

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Are you by any chance using an imap mail account? Have you unsubscribed from seeing it?

Try info here: http://kb.mozillazine.org/IMAP_folder_cannot_be_deleted