Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot send or cc emails to myself otherwise I get and receive emails.

  • 1 reply
  • 1 has this problem
  • 17 views
  • Last reply by Matt

ptownchase
ptownchase
more options

Hi, when I try to send my self an email or cc myself when sending an email to myself, I get the following message. BTW, I use RCN as my provider and they say it is probably a settings problem with mozilla. My email is alpert@rcn.com. 

 " An error occurred while sending mail.  The mail server responded: 5.5.2 RCPT error to syntax error.  Please check the message recipient, " alpert@rcn.com" and try again.

Anything that anyone can do to help me out will be much appreciated.

Thanks in advance, Mark

Hi, when I try to send my self an email or cc myself when sending an email to myself, I get the following message. BTW, I use RCN as my provider and they say it is probably a settings problem with mozilla. My email is alpert@rcn.com. " An error occurred while sending mail. The mail server responded: 5.5.2 RCPT error to syntax error. Please check the message recipient, " alpert@rcn.com" and try again. Anything that anyone can do to help me out will be much appreciated. Thanks in advance, Mark

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

your message error contains this text 

 " alpert@rcn.com"

that blank space before the address makes the address invalid. If you have added yourself to the address book I suggest you check for a leading space in the entry you have created.