We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

master password problems

  • 3 replies
  • 5 have this problem
  • 1 view
  • Last reply by christ1

philt
philt
more options

I have set up a master password on my Thunderbird email so that I get a prompt at startup to enter the password. However if you just click Cancel 3 times you have immediate access to all my emails. What should happen is that if Cancel is clicked the application should just close down. I have 3 email accounts in the Thunderbird so that is probably why clicking Cancel 3 times gets rid of the password prompt? PC running Thunderbird 52.2.1 (32-bit) under Windows 7 PRO

I have set up a master password on my Thunderbird email so that I get a prompt at startup to enter the password. However if you just click Cancel 3 times you have immediate access to all my emails. What should happen is that if Cancel is clicked the application should just close down. I have 3 email accounts in the Thunderbird so that is probably why clicking Cancel 3 times gets rid of the password prompt? PC running Thunderbird 52.2.1 (32-bit) under Windows 7 PRO

Chosen solution

See http://kb.mozillazine.org/Protect_the_profiles_contents

Read this answer in context 👍 1

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Read this https://support.mozilla.org/en-US/kb/protect-your-thunderbird-passwords-master-password

As you can see the master password protects passwords. Not mail.

philt
philt Question owner
more options

OK thanks Matt. I was just wanting to use it as a gatekeeper so that the application wouldn't even open without the master password and therefore preventing access to my emails.

christ1
christ1
  • Top 25 Contributor
more options

Chosen Solution

See http://kb.mozillazine.org/Protect_the_profiles_contents