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"save link as" does nothing

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

jhyslop
jhyslop
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Hi,

Whenever I right-click on a link to a file (any kind of file - .zip, .pdf, etc.), and select "Save link as..." nothing happens. It does not pop up the dialog box asking me where to save the file.

Based on a Google search of these symptoms, I have tried the following to no avail: - disable all plugins - start FireFox in safe mode - clear manually-set options in about:config, browser.download.* - temporarily disable the firewall (Windows Defender, not Avast)

Left-clicking on the links works, to save the file in the default directory.

What else can I try?

Hi, Whenever I right-click on a link to a file (any kind of file - .zip, .pdf, etc.), and select "Save link as..." nothing happens. It does not pop up the dialog box asking me where to save the file. Based on a Google search of these symptoms, I have tried the following to no avail: - disable all plugins - start FireFox in safe mode - clear manually-set options in about:config, browser.download.* - temporarily disable the firewall (Windows Defender, not Avast) Left-clicking on the links works, to save the file in the default directory. What else can I try?

All Replies (3)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

jhyslop
jhyslop Question owner
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As I indicated in my post, I tried that already.

FredMcD
FredMcD
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Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia