This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to tell if return receipt was requested

  • 1 reply
  • 3 have this problem
  • 4 views
  • Last reply by sfhowes

more options

I sent a sensitive email to my boss and I'm fairly sure I asked for a Return Receipt which is customary within our organization and he generally acknowledges the return receipt but on this one I didnt get a "read" email back. How can I be sure I requested one? I looked at the headers in the sent message and dont see anything obvious. Please advise.

Thanks!

I sent a sensitive email to my boss and I'm fairly sure I asked for a Return Receipt which is customary within our organization and he generally acknowledges the return receipt but on this one I didnt get a "read" email back. How can I be sure I requested one? I looked at the headers in the sent message and dont see anything obvious. Please advise. Thanks!

Modified by ALRUI

All Replies (1)

more options

It's possible he read your message with an app that doesn't support read receipts, such as the Gmail. Since the feature requires (voluntary) action of the recipient, even if their email program supports it, it's an unreliable method of tracking email. Further discussion and alternatives here.