This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox unable to complete re-install on Win 10.

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by Shadow110

more options

Having had problems with Firefox on my Windows 10 earlier decided to remove it completely and re-install, however the new download is unable to complete saying try again and crashes. So have to use my old Windows 7 to ask how to resolve it.

Having had problems with Firefox on my Windows 10 earlier decided to remove it completely and re-install, however the new download is unable to complete saying try again and crashes. So have to use my old Windows 7 to ask how to resolve it.

All Replies (1)

more options

Try uninstall again and download the Full Version Installer of Firefox version 56.0.2 from here : https://www.mozilla.org/firefox/all/

Hope that helps you out.

Please let us know if this solved your issue or if need further assistance.