FF 56.0.2 will not show mouse over window with mindbody online. earlier versions worked. any other browser works
Simple. Just what I stated in the question. I want to say that FF has become more and more frustrating and stressful as it seems like the FF project has forgotten their user base. As it is, I can no longer use FF as mouse over window is essential for me to run business operations. So sad FF no longer seems to care about actual users :-(
Chosen solution
You can check for problems with the profiles.ini file [1] that registers profiles.
See:
You can delete the profiles.ini file [1] to make Firefox create a new (default) profile or use the Profile Manager [2] to create a new profile or register an orphaned profile that isn't listed in the Profile Manager.
See "Creating a profile":
- https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
You can find the profiles.ini file in this hidden location:
- Windows: %AppData%\Mozilla\Firefox\
C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\ - Mac: ~/Library/Application Support/Firefox/
- Linux: ~/.mozilla/firefox/
"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.
- [1] http://kb.mozillazine.org/profiles.ini_file
- [2] https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
- [3] http://kb.mozillazine.org/Profile_folder_-_Firefox
All Replies (4)
Ah well sorry to see you go.
Please consider turning on send info to Mozilla before posting a question. This helps us help you. As I have no info from your system that would help see things that cause issues. As have only 2 things. None relate to how I can help you or the fact that mindbodyonline.com has nothing to do with Firefox, your using their software so not A Firefox Support Issue. https://support.mindbodyonline.com/s/?language=en_US
fyi : it shows here your running FF 56.0 but you say your running the current version 56.0.2 suggest uninstall and reinstall using the Full Version Installer https://www.mozilla.org/firefox/all/
You are using outdated Flash and it is a Security Risk ver 26 update to Flash Player Version: 27.0.0.183 https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>
Please let us know if this solved your issue or if need further assistance.
uninstalled & reinstalled again using full version installer. Result is FF will not open, instead gives a message 'cannot find profile...' and then, nothing...
I am having to use internet explorer
Chosen Solution
You can check for problems with the profiles.ini file [1] that registers profiles.
See:
You can delete the profiles.ini file [1] to make Firefox create a new (default) profile or use the Profile Manager [2] to create a new profile or register an orphaned profile that isn't listed in the Profile Manager.
See "Creating a profile":
- https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
You can find the profiles.ini file in this hidden location:
- Windows: %AppData%\Mozilla\Firefox\
C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\ - Mac: ~/Library/Application Support/Firefox/
- Linux: ~/.mozilla/firefox/
"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.