This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am downloading firefox. I have been at it for over an hour. It is only 1/4 downloaded, as shown on the slide bar. Is this normal?

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

I am trying to download firefox. Had it, but it became corrupted with a virus - think from ebay. I deleted all firefox from my computer and am trying to download a fresh version. I've been at it for over an hour. The slide bar was up to 1/4 done, but has now retreated to a little, tiny green slip at beginning of bar. What's going on?

I am trying to download firefox. Had it, but it became corrupted with a virus - think from ebay. I deleted all firefox from my computer and am trying to download a fresh version. I've been at it for over an hour. The slide bar was up to 1/4 done, but has now retreated to a little, tiny green slip at beginning of bar. What's going on?

Chosen solution

Some protection programs don't like the update/install stubs. Go here for the full installer.

http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All Languages And Systems

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

Some protection programs don't like the update/install stubs. Go here for the full installer.

http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All Languages And Systems